Privacy policy
At iameleve, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you visit www.iameleve.com or interact with us through other channels.
Information We Collect
We may collect the following types of personal information:
• Personal Details: Name, email address, phone number, shipping and billing address.
• Payment Information: Card details and payment methods (processed securely via third-party payment gateways).
• Order History: Products purchased and delivery information.
• Account Information: Username, password, and preferences (for registered users).
• Technical Data: IP address, browser type, device details, and browsing behavior (via cookies and analytics tools).
• Communication Records: Emails, customer service interactions, feedback, and messages sent through forms.
How We Use Your Information
We use your information to:
• Process and deliver your orders.
• Communicate regarding purchases or inquiries.
• Improve our website, products, and services.
• Send marketing updates (only with your consent).
• Prevent fraudulent activity and ensure security.
• Comply with applicable laws and regulations.
Sharing Your Information
We do not sell or rent your personal data. We may share your information only with:
• Trusted third-party service providers such as courier partners and payment gateways.
• Legal or government authorities when required by applicable law.
• Analytics and marketing platforms such as Google Analytics.
All third-party partners are required to keep your information secure and use it only for the intended purpose.
Cookies & Tracking Technologies
We use cookies to:
• Understand how visitors use our website.
• Personalize your shopping experience.
• Save your preferences for future visits.
You can manage or disable cookies at any time through your browser settings.
Child Privacy
We do not knowingly collect personal information from children under 18 years of age. By using our website, you confirm that you are at least 18 years old.
Data Security
We implement industry-standard security measures, including SSL encryption, authentication controls, secure servers, and firewalls, to safeguard your personal information. While we strive to protect your data, no online platform can guarantee 100% security.
Your Rights
You have the right to:
• Access, correct, or delete your personal data.
• Withdraw your consent for marketing communications.
• Request restriction of your personal data where permitted by law.
To exercise any of these rights, please contact our customer support team.
Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required under applicable laws.
Updates to this Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page along with the updated effective date.